Terms and Conditions for capsulefillingmachine.com
Effective from January 1, 2024

1. Introduction

1.1. These terms and conditions (hereinafter referred to as the “Terms”) govern the rights and obligations between the seller, Jan Vávra, with registered office at Liběšice 87, 41146 Liběšice, Czech Republic, Identification Number: 03463010 (hereinafter referred to as the “Seller”), and any person or entity purchasing products through the online store capsulefillingmachine.com (hereinafter referred to as the “Buyer”).

1.2. By placing an order through the website, the Buyer agrees to be bound by these Terms.

1.3. The Seller’s contact details are as follows:
Email: info@capsulemachinekit.com
Phone: +420775314568

2. Product Information

2.1. The products sold on capsulefillingmachine.com include capsule filling machines designed for filling empty capsules with various vitamins. The specifications and descriptions of the products are available on the website.

2.2. All product information, including images and descriptions, is for reference purposes only. The actual product may slightly differ due to manufacturing updates.

3. Orders and Conclusion of Contract

3.1. Orders can be placed through the website by selecting the desired product, adding it to the shopping cart, and completing the checkout process.

3.2. Upon receiving the order, the Seller will confirm the order by email. The contract between the Buyer and Seller is concluded when the Seller confirms the order.

3.3. The Seller reserves the right to cancel any order in the event of incorrect product pricing, unavailability, or any other legitimate reason. The Buyer will be informed promptly if an order is canceled.

4. Prices and Payment

4.1. The prices listed on the website are primarily in USD and EUR, but other currencies may also be available based on the Buyer’s location or choice.

4.2. The total price, including applicable taxes and shipping costs, will be provided at checkout before the Buyer confirms the purchase.

4.3. Payment options are displayed during the checkout process and may include credit/debit card, PayPal, or bank transfer.

5. Shipping and Delivery

5.1. The Seller ships the products via Czech Post (Česká Pošta) or Packeta (Zásilkovna). The Buyer will be informed of the carrier used for their shipment during the checkout process.

5.2. Delivery times and shipping fees vary depending on the Buyer’s location and are detailed on the website.

5.3. Upon shipping, the Buyer will be provided with a tracking code to follow the status of their shipment.

5.4. The Seller is not liable for any delays caused by third-party couriers or customs authorities.

6. Return and Refund Policy

6.1. The Buyer has the right to return the purchased product within 14 days of receiving it, without providing any reason, in accordance with applicable consumer protection laws.

6.2. Returned products must be unused, undamaged, and clean. Products that show signs of use, damage, or are not clean will not be accepted for return.

6.3. The Buyer is responsible for any return shipping costs.

6.4. The Seller will process refunds within 14 days of receiving the returned product.

7. Warranty

7.1. The products sold are covered by a 2-year warranty that covers manufacturing defects.

7.2. The warranty does not cover damage caused by improper use, negligence, or unauthorized modifications.

8. Limitation of Liability

8.1. The Seller is not liable for any indirect, incidental, or consequential damages arising from the use of the products sold.

8.2. The Seller’s liability in connection with any product is limited to the purchase price of the product.

9. Privacy and Data Protection

9.1. The Seller collects personal data necessary for processing orders and ensuring smooth communication with the Buyer. This data is handled in compliance with applicable privacy regulations.

9.2. The Buyer’s personal data will not be shared with third parties, except for those involved in the delivery process.

10. Final Provisions

10.1. These Terms may be amended by the Seller at any time. The changes will be published on the website and will apply to orders placed after the amendments are posted.

10.2. These Terms are governed by the laws of the Czech Republic, and any disputes will be resolved by the competent courts of the Czech Republic.